🔔 Customer Service Contact

Email: marketing@flavoradeextracts.com | Contact Form available on our Contact Page | Response Time: 1–2 business days

We accept returns on unworn apparel and unopened accessories within 14 days of delivery.
Email us at marketing@flavoradeextracts.com with your order number.
Return shipping is the customer’s responsibility unless the item is damaged or incorrect.
Final sale items cannot be returned.

💳 Refund & Dispute Policy

Refunds are processed within 5–10 business days of receiving the returned item.
If your item is damaged or incorrect, contact us within 48 hours of delivery with your order number and photos.
Please reach out before initiating a chargeback or dispute—we are here to help resolve any issues promptly.

❌ Cancelation Policy

Orders can be canceled within 2 hours of purchase by emailing us at marketing@flavoradeextracts.com.
After that window, we cannot guarantee cancellation due to processing times.

🌍 Shipping & Legal Restrictions

We currently ship within the United States only.
Certain accessories may be restricted in specific states or cities due to local regulations. It is your responsibility to confirm the legality of any items before ordering.

🎁 Promotion Terms & Conditions

- One discount code per order
- Valid during advertised promotion windows only
- Promotions cannot be applied to past orders
- Free or discounted items from promotions are not eligible for return or exchange
- We reserve the right to change or cancel any promotion at any time without notice

🔒 Privacy Policy

We respect your privacy and are committed to protecting your personal data.
We collect your name, email, and shipping information to fulfill orders and communicate with you.
We do not sell or share your personal information with third parties.
Our payment system is managed securely through Stripe, which encrypts your financial details.
You may contact us at any time to request data removal or access.

📜 Terms of Use

By using our site, you agree not to misuse or duplicate our brand content, logos, or intellectual property.
All product images, names, and designs are property of Flavorade Extracts.
We reserve the right to deny service or cancel orders at our discretion for any reason, including abuse of discounts or policy violations.